Astory Media - No Refund Policy

Effective Date: May 17, 2024

1. No Refunds
Due to the nature of our services, which involve a significant investment of time, research, planning, and expertise, Astory Media does not offer refunds for any services rendered.

2. Rationale

Our work begins the moment we engage with a client. This includes:

  • Initial consultations and strategy sessions
  • Market research and analysis
  • Content creation and campaign development
  • Ongoing communication and project management

These activities represent a considerable commitment of resources, even before any tangible deliverables are produced.

3. Our Commitment to Quality

While we do not offer refunds, we are committed to providing high-quality services and ensuring client satisfaction. If you believe that we have made an error, neglected a critical aspect of the agreed-upon services, or failed to deliver on our promises as outlined in your service agreement, please contact us immediately.

4. Resolution of Issues

We will thoroughly investigate any claims of errors or omissions in our services. If we determine that a mistake has been made on our part, we will take the necessary steps to rectify the situation free of charge. 

This may include:

  • Revising or redoing work
  • Providing additional support or consultation
  • Implementing corrective measures

5. Documentation

To help us effectively address any concerns, please provide clear documentation or evidence to support your claim. This may include:

  • The specific terms of your service agreement
  • Communication records (emails, meeting notes)
  • Examples of the alleged error or omission

6. Contact Us

If you have any questions or concerns about our services, please contact us at:

Astory Media Bellananagh, County Cavan, H12 CX50, Ireland 

+3531800101011

email: support@astory.pro

]7. Updates to this No Refund Policy

We may update this No Refund Policy from time to time. We will post any changes on this page.